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Management Information Systems


Business Management
Enrollment in this course is by invitation only

About This Course

The aim of this course is to introduce you to the information systems used in the field of management. We address the technologies behind it and the types of information systems that exist. Then, the different dimensions of information systems for data management are presented, as well as the different stages of implementation of these types of systems. Lastly, we study their application to the areas of project management and customer service.

Course Content

1. What are management information systems

2. Technology behind management information systems

3. Types of information systems

4. Information systems for data management

  a) Collection

  b) Processing

  c) Storage

  d) Analysis

5. Development, implementation and use of management information systems

6. Application in project management

7. Application in customer service

Bibliography

(Advances in Management Series) Ping Zhang, Dennis Galletta, Ben Shneiderman - Human Computer Interaction And Management Information Systems: Foundations - M.E. Sharpe (2006)

Brandon Dan - Project management for modern information systems (2005)

Robert D. Galliers, Dorothy E. Leidner - Strategic Information Management: Challenges and Strategies in Managing Information Systems - Butterworth-Heinemann (2003)